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Winning cleaning service tenders has nothing to do with charges Ron Segura

A South African cleaning contractor was one of several contractors that responded to a request for proposal (RFP), also known as a 'tender' in many parts of the world.

This contractor was excited to find out that his proposal was one of four being given serious consideration. Moreover, a couple of weeks later, he was asked to give a presentation to the management company in charge of the bidding process, for a meet-and-greet and to discuss his proposal.

While he thought he had handled himself very well at the presentation and the entire meeting appeared to go very well. This was a large account, and he was definitely enthusiastic about the possibility of winning the contract. However, a couple of weeks later, he received a letter from the management company, thanking him for his proposal and presentation, but indicating they had decided to hire another cleaning contractor.

Certainly dejected, he assumed another cleaning contractor came in with a lower bid. He called in to review his proposal to see where he may have miscalculated his charges, but it appeared they were fair and reasonable.

However, the problem with his proposal, and the likely reason he did not win this contract, was written on virtually every page, notes Ron Segura, President of Segura Associates.

Read more by clicking on the digital issue of African Cleaning Review.
Larger Cape Town premises for leading cleaning equipment supplier GCE

Goscor Cleaning Equipment (GCE) Cape Town outgrew its previous premises, which necessitated the recent move to a new, larger facility.

GCE has occupied its sister company Goscor Access Solutions' previous premises, which have been renovated in line with the needs of the leading cleaning equipment supplier.

Previously located in Prime Park in Montague Gardens, GCE has moved to No. 5 Ferrule Avenue, Montague Gardens. "The company business is growing, and we recently found ourselves in dire need of more space.

This was already apparent from when we merged with Tennant Western Cape," explains Petra Minutelli, Branch Manager of GCE Cape Town.
Naspers Foundry announces investment in rising online cleaning services platformSweepSouthx3

Naspers Foundry has announced its first deal, a R30 million investment in South African tech start-up SweepSouth – an online cleaning services platform that connects clients with trusted, reliable domestic cleaners.

The investment kicks off Naspers's commitment to supporting talented and ambitious entrepreneurs in South Africa who are using technology to improve people's daily lives.

Launched at the South Africa Investment Conference in October last year, Naspers Foundry is a R1.4 billion
start-up fund aimed at boosting the South African technology sector.

As well as providing much needed funding, Naspers Foundry will help talented and ambitious South African technology entrepreneurs develop and grow their businesses.

Former BLSA head joins BidvestBonang Mohale

Bonang Mohale, the former CEO of Business Leadership SA (BLSA), has joined services, trading and distribution group Bidvest as an independent
non-executive director.

"Bonang has held several leadership positions in the private sector and has been lauded and recognised with several awards over the past 25 years," Bidvest said in a statement.

Bidvest enters deal to buy Eqstra Fleet ManagementTop 40 services and distribution group Bidvest, worth R65 billion announced in July that it had agreed to buy Eqstra Fleet Management Logistics from enX in a deal worth R3.1 billion.

Eqstra provides full fleet management solutions, including leasing, maintenance, vehicle tracking and insurance, for passenger and commercial vehicles.

The company's footprint spans across sub-Saharan Africa. EnX believes that Bidvest is well positioned to provide Eqstra with value-enhancing opportunities through access to a larger pool of capital at a lower cost and to an existing national motor vehicle distribution network.

The deal will likely be completed towards the end of 2019, assuming the necessary approvals are secured in time, Bidvest said.
Clean smart to address hospital-acquired-infections scourge Hospital

According to a 2018 report in the South African Medical Journal (SAMJ), healthcare-associated infections, commonly referred to as HAIs, have become "the most frequent complication of hospitalisation, resulting in increased morbidity, in-hospital mortality, and [increasing] healthcare costs'.¹ Typically, these are bloodstream infections, urinary tract infections, or hospital-acquired pneumonia.

The most frequent victims of HAIs are children, and the prevalence of HAIs among children in rural hospitals is much higher than compared to larger cities.

A patient enters a hospital or healthcare facility due to an illness or injury, expecting care and treatment. However, while there, they may contract new diseases or complications. In the US and many other parts of the world, it is estimated that approximately 1 in 20 patients in a healthcare facility will contract an HAI.

The number of patients that contract an HAI in South African hospitals is uncertain, often the result of poor reporting practices. The SAMJ says that the real "burden of HAIs is unknown, although it is largely accepted that it is greater in public healthcare facilities than in the private sector".

HAI outbreaks can occur in several ways. Poor hand-hygiene practices appear to be one of the primary culprits in the transmission of HAIs. A caregiver, a visitor, or another patient who has an infection on his or her hands can then pass it on to someone else.

In addition, the use of compromised medical tools in healthcare facilities is a major cause of HAIs.

Read more by clicking on the digital issue of African Cleaning Review
Raising healthcare hygiene standards from the floor up Hospitals

The challenges in delivering consistently hygienic cleaning in the healthcare sector are considerable. Budgets are tight, while there is a growing demand for services.

Gordon McVean, International Sales and Marketing Director of Truvox International, offers advice on how to achieve both hygiene and high efficiency in healthcare floor cleaning.

Hygiene control procedures often focus on hand washing and common touch points. But floors accumulate and spread toxins too.

Routine cleaning must deliver consistently reliable standards of cleanliness day in, day out to prevent soils underfoot being tracked through the building with the risk of eventual cross-contamination of hands, equipment and other surfaces.

In our experience, that usually involves a mix of scrubber-dryers and rotary machines.

Yet it's still surprisingly common to see hand mops in use, not just in washrooms and wet rooms, but other areas as well.

Even with microfibre mopheads, standards of cleanliness are compromised as soiled solutions in buckets are re-circulated and inadequate pressure fails to dislodge embedded dirt – in the grout lines of tiled floors, for example.

This labour intensive method compounds the false economy of using cheap tools.

Read more by clicking on the digital issue of African Cleaning Review

SA delegation visits Italy's 'smart' cleaning show SA Delegation

Members of the SA delegation pictured in Verona are from left Caroline Sibiya (NGN Group), Bianca Dahl (MaPa Cleaning Technology), Simone Lobetti (Tsogo Sun), Steve Braham (SWB Sports & Events), Lungisa Nonkwelo (Lucob Cleaning Services), Kyle De Rose (ICE), Mpume Kunene (Clean Spot Solutions) and Johann van Vuuren (African Cleaning Review).
SA Delegation

SA Delegation
The 24th edition of the international cleaning show Pulire was held from 21–23 May 2019 at the Verona Exhibition Center in Verona, Italy.

According to show organisers Afidamp Servizi and ISSA, the presence of foreign companies represented 30 percent of the show.

The exhibitors showcased their products in an area covering three indoor halls and the outdoor demonstration area.

An innovative feature of the show is the Smart Show app available on Android and iOS platforms, which allows visitors to preregister, navigate the show, exhibitors and co-located events and to scan QR codes via their smartphones or tablets.

Innovation was a cornerstone of PULIRE 2019, including an Innovation Award competition evaluated by a jury of industry leaders.

Among the innovations, in terms of products, machines, and cleaning solutions, attention was focused on ergonomics, the environment, recycling plastic, and smart water consumption.

Among the groundbreaking products presented were floor-cleaning machines with lithium batteries, a remote-control system for product consumption, multi-function trolleys, odour-control toilet paper, ozone washing machines, and sweeping machines that recognize and follow the operator.

In order to facilitate networking, the show collaborated with ITA – the Italian Trade Agency – to set up an international business lounge for B2B meetings.

The five delegations of foreign operators from the United States, Morocco, Egypt, Turkey and South Africa represented strategic and representative markets in the world of distribution, facility service providers, and integrated services for the professional cleaning sector.

Former Springbok captain appointed as SSG Holdings Group CEOJohn Smit

Specialised Services Group, SSG Holdings, has announced the appointment of John Smit as Group CEO.

John captained South Africa to victory at the 2007 Rugby World Cup held in France. He brings substantial corporate experience combined with a 'winning team' approach to the group of companies.

Being a natural leader, he has quickly gained the respect and trust of the SSG team and has aligned the company for sustainable and responsible growth through an innovative and clear-cut strategy.

SSG Holdings provides specialised turnkey integrated solutions to the South African market through its wholly owned subsidiaries SSG Security, SSG Facilities and SSG Clean.
Design Hygiene at Italy's leading cleaning show Design Hygiene

In its continuous quest for strikingly designed products that are functional and affordable, Design Hygiene travelled to Verona, Italy, to attend this year's Pulire exhibition that took place from 21 to 23 May.

The world's leading brands, including cleaning equipment giant TSM (Technological Systems by Moro), exhibited at the show. TSM, a family-owned business has achieved huge success the world over and the Moro family takes pride in maintaining strong relationships with their distributors.

Gray Dick, CEO of Design Hygiene, was therefore invited to spend time at their stand to explore added opportunities. "Our values are very well aligned," says Dick. "TSM, like Design Hygiene, is committed to quality products, excellent service, and family values – rare qualities to find in today's fast paced world.

The visit provided us with the opportunity to celebrate both their and our successes, including our recent sale of 35 TSM Grande Brio Scrubber Driers to Oryx Health & Hygiene Services."
Innovative solution for liquid spill clean-ups Pratley Gunge

Renowned manufacturer Pratley recently identified a need for a product that can be used in pollution control, more specifically, in the easy and efficient clean-up of liquid spills in the mining and industrial sectors.

As a result, a completely natural, mineral-based product called Gunge Spunge was born.

The main application of Gunge Spunge is the absorption and cleanup of hydrocarbon and other liquid spills in factories, forecourts, garages, workshops and similar areas.

This makes the product ideal for users such as spill clean-up companies, service stations, disaster management services, hospitals, abattoirs and general industry.
Combination bakkie-mounted high-pressure jetting and vacuuming vehicleRapid Response Vehicle

Sewerage cleaning operations can become expensive, time consuming and labour intensive for operators if they need to use multiple vehicles for sucking and jetting.

On the back of its immense experience building custom, specialist high-pressure jetting equipment in South Africa, Werner South Africa Pumps & Equipment introduced the first bakkie-mounted equipment in South Africa that has the combined ability to perform suction and jetting.

Werner Pumps is the South African agent for French company Baroclean.

The Rapid Response Vehicle is an excellent option for applications where bigger sewerage-cleaning trucks cannot fit easily, such as shopping centres or office park basements.
New upright dustpan for faster debris collection Vikan

Vikan, a global leader in hygienic cleaning tools and systems recently introduced a new, upright dustpan designed to collect dry and moist debris fast, effectively and ergonomically.

The upright dustpan is highly stable and features a 330 mm contact lip for easy and efficient sweeping. Its partly raised pan design prevents debris from falling out of the pan once it's swept in, and high sidewalls hold larger amounts of debris and reduce the number of times work needs to stop for emptying.

Available in six colours to fit into most hygiene colour-coding systems, the new dustpan comes complete with a 1-metre aluminium handle.
Welcome to
African Cleaning Review

African Cleaning Review is the continent's only
dedicated hygiene, cleaning and facility maintenance trade magazine, published by
e-squared publications for more than 20 years.

African Cleaning Review is published alternative monthly together with an annual Buyer's Guide and distributed to end users, building service contractors, multi-service providers and other key institutional sectors including government, healthcare, education, retail centres, hospitality, food processing, industrial and commercial cleaning, architects, quantity surveyors, property owners, facility management and general manufacturing.

African Cleaning Review is supported and endorsed by all major industry associations, is a member of the world-wide cleaning industry association (ISSA) and currently distribute magazines to subscribers in South Africa, Namibia, Zimbabwe, Botswana, Angola, Zambia, Kenya, Mozambique, Tanzania, Nigeria, Ghana and the Seychelles.

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Ensure you receive your own copy of the only Pan African Hygiene, Cleaning, Maintenance, Pest Control, Laundry and Facility Management Services publication.

Subscriptions include a copy of the annual Buyer’s Guide!

Enhance your brand personality with Signature COLOURSignature

Initial, a market leader in hygiene services throughout South Africa and sub-Saharan Africa, has launched its new Signature COLOUR range of washroom-hygiene products.

The company provides innovative and environmentally responsible washroom-services solutions to large and small organisations across a range of business sectors including public administrations and schools, food and drink manufacturing, hospitality and leisure, medical and paramedical, construction, retail, services and transportation.

It's been proven that colour has a profound effect on human behaviour, affecting people both physically and emotionally.

Initial worked with a colour psychologist to develop a range of washroom-product colours that inspire positive hygiene activity and cleanliness.

For more information visit:
Hospitals taking a much deeper look at their environmental impact to cut costsThere's one main reason why hospitals are rapidly moving to the forefront of environmental sustainability – these efforts can make this economically challenged sector more financially sustainable. This movement is not being led by environmentalists, but by hard-nosed (and creative) hospital CFOs and administrators.

Their first target has been the energy costs that represent some 51 percent of the average hospital's operating expenses. Practice Greenhealth, an industry group promoting environmental stewardship, points out that almost every institution can immediately go after "common sense savings" measures, such as reducing heat and air conditioning in operating rooms when they are not in use (for an average annual cost saving of US$45 000), or replacing traditional operating room bulbs with LED lights (a US$3 000 reduction). Overall, they say that their member hospitals, some 22 percent of those in the United States, see an average total savings of US$1 million annually.

Some leading hospitals are taking a much deeper look at their environmental impact and how addressing it can cut their costs.
Green Guru to address GBCSA 2019 convention Jason McLennan

Jason McLennan, known as the 'Steve Jobs of Green' in the built environment sector, has been confirmed as the keynote international speaker at the 12th annual Green Building Convention, set for 2–4 October in Cape Town.

McLennan is a sought-after designer, consultant and thought leader in the architecture and green-building industry. He is renowned as a visionary, disruptor and game changer, whose work has made a strong impact on the shape and direction of green building around the world.

"We are excited to welcome Jason to the Green Building Convention stage. Our theme this year is about going beyond and we believe that he is the perfect thought leader to inspire and move the South African built environment sector forward," said Dorah Modise, the CEO of the Green Building Council of South Africa (GBCSA).
Challenges of keeping hotel and guesthouse rooms clean Hotel Room

With millions of people visiting South African shores each year and thousands of hotel nights being booked each day, the hospitality sector is certainly kept very busy.

According to the 2018 SA Tourism Annual Report, an estimated 10 285 million tourists arrived in South Africa during 2017, a 2.4 percent increase on the previous year.

A busy hotel or guesthouse requires the highest levels of cleanliness across the board, from front of house right through to bedrooms and other areas.

But what does it take to keep it all clean? "Hygiene should be high on the priority list of any establishment that is to be someone's home away from home," explains Emma Corder, Managing Director of Industroclean, a local manufacturer and distributor of cleaning products and equipment.
ISSA Cleantex Africa 2019 reflects growth in African visitors and international exhibitors ISSA Cleantex

ISSA Cleantex

ISSA Cleantex

Celebrating 21 years since the inception of the show, ISSA Cleantex Africa, marked the first edition hosted in partnership with ISSA, the worldwide cleaning industry association.

This year's event offered a variety of new features, which led to a strong turnout of 2 459 visitors and delegates, 88 percent of which had purchasing authority.

This issue of African Cleaning Review revisits the African biennial showcase for the professional cleaning industry that took place from 4–6 June at Gallagher Convention Centre.

ISSA Cleantex Africa presented a complete array of the most advanced technology, products, equipment, sustainable chemicals and consumables available to the professional cleaning sector. Many of the world's largest cleaning equipment and product manufacturers and key local distributors represented a total of 102 brands, with a marked increase of new exhibitors from outside South Africa.

Countries including China, Spain, Mauritius, Qatar, Turkey, Pakistan and Russia launched products at the show for the first time and their results led to very positive feedback.

ISSA Cleantex

ISSA Cleantex

"We are thankful to ISSA Cleantex Africa and African Cleaning Review for putting a lot of effort into organising such a wonderful event," said Paresh Gadhai, Director of Sales for Global Detergent Factory Betco, based in Qatar.

"This event has helped us to get good visibility in the South African market and we look forward to participating in such events in the future." "ISSA Cleantex Africa provided us with an opportunity to meet potential customers and to make valuable contacts with local companies.

We are confident the outcome will allow us to soon announce our presence in the African region," said Waqas Hanif, Colgate-Palmolive (Pakistan) Ltd. ISSA Cleantex Africa is the continent's only exhibition that brings together contract cleaners, distributors, facility, healthcare, retail and food service managers as well as other professionals within the professional cleaning, hygiene, healthcare, hospitality, property maintenance and government sectors.

"We were very happy to see so many new faces at this year's event and to find that the average attendee also participated longer due to the increased number of activities provided, which in itself bolstered educational and networking opportunities," said local show organiser Johann van Vuuren, publisher of African Cleaning Review.

The next event on the professional cleaning industry calendar will be the second edition of the ISSA Summit Africa, scheduled to take place during September 2020 in Cape Town.
New i-team distributorship bolsters Goscor's product array New i-team

Goscor Cleaning Equipment (GCE) has been appointed as one of the two distributors of i-team SA's full range of products in South Africa, allowing the industrial cleaning-equipment provider to add an innovative product line to its offering.

i-team SA introduced itself to the South African market at the recent ISSA Cleantex Africa exhibition, which took place at the Gallagher Convention Centre in Johannesburg from 4–6 June 2019.

i-team Global develops and designs high-end cleaning machines, products and utilities – ranging from scrubber-dryers, vacuum cleaners, gum removers, lighting solutions, microfibre pads and all-in-one cleaning islands.

i-team Global is already a Tennant partner in the United States, another leading brand that is distributed locally by GCE.

This partnership represents an extension of
i-team's internationally successful 4D holistic cleaning approach.

GCE will leverage its leading position in the local industrial cleaning marketplace to market the broader i-team concept and full product range.

For more information visit:
The ERP solution featuring innovative apps for optimised laundry process management Socom

Optimised logistics means ensuring the availability of the right product, in the right quantity, at the right location, at the right time and at the lowest possible cost.

However, in this era of customised high-volume business, the real challenge comes in the provision of specific processes, products and customer data.

The only way to achieve this remains through the use of information technology and a comprehensive, integrated system.

Laundry services, especially those offering linen rental services, face the challenge of offering their customers a broad range of products and services, being able to react to the varying volumes of demand and keeping their own production and storage costs under control.

"In the future, contemporary and future-proof concepts regarding production and logistics will require a range of information about the item of laundry itself, the current product status, the product quality and the process status.

Consequently, this means transparency throughout the entire operation.

Read more by clicking on the digital issue of African Cleaning Review

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