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In the face of several challenges, the cleaning industry must be professionalised Xolile Sizani

Dubious operators who enter the industry to make a quick buck at the expense of the health and wellbeing of their employees, poor working conditions and a lack of sufficient and quality personal protective equipment, are among some of the cleaning industry challenges.

There are some people who see the industry as an easy escape from unemployment and poverty – and this might be justifiably so, given that the country's official unemployment rate is currently 27.1 percent.

While it is important to create jobs for the unemployed and those who have no formal skills, it is important to keep the character of the cleaning industry intact and to retain a high level of professionalism.

Industry leaders should come together to develop solutions that will ensure that we address the challenges around professionalising the industry. The cleaning industry has evolved over the years from 'mop-and-bucket' operations to a multi-million-rand industry employing almost 100 000 people, employed by approximately
1 500 contract cleaning companies, of whom 620 companies, including 49 suppliers of goods and equipment, are members of the National Contract Cleaners Association (NCCA).

The figure could be higher as it excludes individuals and entrepreneurs who are not members of the NCCA.
This is not just a 'mop-and-bucket' business. It should be a professional industry, characterised by well-trained cleaning professionals who understand the importance and impact of their work on the brands they represent, the impact of their work on the environment, and how their roles affect work and living spaces.

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ISSA develops new calculators for member use ISSA Logo

ISSA, the worldwide-cleaning-industry association, takes another step down the path of advancing clean with the development of two business resources: the Consumable Product Cost & Usage Calculator and the Workloading & Bidding Tool.

Both are currently available online and are for the exclusive use of ISSA members. "ISSA works to stay informed about what challenges members face in their businesses day to day," says Rosie Rangel, ISSA vice president of membership, outreach, and business intelligence. "We use a portion of membership fees to develop tools and programmes that aid the professional lives of our members.

These latest innovations are geared toward distributor, facility-manager, and business-service-contractor members."

The ISSA Consumable Product Cost & Usage Calculator is designed to help members effectively anticipate inventory quantities as well as the costs associated with purchasing consumable items such as toilet tissue, hand towels, hand soap, and trash liners.

Members can use this tool to analyse how much product is required to properly stock a facility and then factor the anticipated spend into the budget.
Brightwell Dispensers acquisition announcedBrightwell Dispensers Limited has announced that it has been acquired by SEKO.

Brightwell will continue to operate under its own name as a separate entity to SEKO, retaining its existing R&D,sales, marketing and administration functions, while continuing its long-term growth strategy.

Brightwell was founded more than 70 years ago, and manufactures soap and paper dispensers, as well as chemical dilution systems, and dishwashing and laundry dosing solutions.

SEKO, founded in 1976 and based in Rieti, Italy, is a global leader in chemical dosing and control technology, with 22 subsidiaries and a network of partner distributors worldwide.

Cleanest airline in the world namedEver wondered how clean the airline seat is that you're sitting in while travelling? A new survey has dished the dirt on which carriers offer the most pristine experiences for travelers.

Japan's ANA All Nippon Airways was named the cleanest airline in the world, as part of the Skytrax World Airline Awards 2018. The World Airline Awards have been running since 2001 and are seen as the aviation industry's equivalent of the Oscars.

The Japanese carrier claimed the top spot ahead of Taiwan's EVA Air and South Korea's Asiana Airlines in a top-30 list dominated by Asian companies. Passengers were asked to rate the standard and quality of aircraft cabins for a global survey conducted by UK-based aviation-industry reviewer Skytrax. Seat areas, tables, carpets, cabin panels and washrooms formed part of the overall score.

Book cleaning services via online platformIt is as easy as logging onto an online platform to book cleaning services in many parts of the country.

SweepSouth has become the go-to online platform for people in search of a domestic cleaning service as well as those looking to work for one.

And it's about to introduce a range of additional services. The cleaning services company allows domestic workers to register and build a personal profile of their work history on the platform; customers have access to worker profiles and can book cleaning services through the app.
US window cleaner takes world's best to the cleanersJeremiah Hickey

The first ever Window Cleaning World Cup competition was won by a window cleaner from the United States. Window cleaners from across the globe took part in the competition and made an official Guinness World Record attempt, at The Cleaning Show held at London's ExCel convention centre in March.

Jeremiah Hickey, already the fastest window cleaner in the US, became the world champion with a time of 17.02 seconds; scooping a £1 000 cash prize and the World Cup trophy. "I was really surprised to hear my name announced as the winner.

I was totally floored. It's different windows to what I am used to, a different technique," says Hickey who runs On the Spot Window Cleaning California. Competitors had to clean three consecutive office-style windows set in a frame with a 300mm squeegee and nine litres of water.
Africa's cleanest show set to offer more content Masthead

ISSA Cleantex Africa, the continent's only exhibition dedicated to professional cleaning, hygiene, laundry and facilities-management services, will this year offer workshops, forums, meetings and networking sessions for industry professionals.

This specialised event, which attracts professional/in-house cleaners, healthcare, retail, hospitality and property facility managers, will create an inclusive networking, educational and fact-finding opportunity.

The three-day exhibition will reflect a cleaning sector that is increasingly embracing innovation while offering a diverse range of solutions to meet the cleaning challenges of tomorrow.

ISSA Cleantex Africa workshops and forums are aimed at business owners, managers and decision-makers in order to address the big issues and opportunities that could have an impact on the future of businesses and public sector organisations.

These include Estimating Made
Easy – examining the defined systems of costing for cleaning and best systems suited for various facility types.

IAAP certification – designed for any industry professional looking to enhance their knowledge and skill set around quality assurance and facility audits.

Celebrating the
re-launch of Industroclean
Hotel Towels

Following the sale of Nilfisk SA to local management earlier this year, the company announced it would revert to the original company name Industroclean.

The historical Industroclean model has always been a full-service,
one-stop-shop for cleaning machines, equipment, accessories, consumables and chemicals.

MD Emma Corder reiterated this during an Industroclean re-launch function held at the company's premises in Johannesburg. "Today marks the start of something significant for our business with the introduction of a new, refreshed identity that will serve as a platform to build and grow the business as we move into the future," said Corder in her welcoming address.
FEDHASA appoints first female CEOLee Zama

As of 1 March the Federated Hospitality Association of Southern Africa (FEDHASA) appointed Lee Zama to take over the helm of the body as the first female CEO.

Zama brings with her over 25 years of experience in senior and executive management positions in the hospitality, food and facility service sectors. In addition, she served on the board of the BEECA Cleaning Association.

"My recent experience serving on a cleaning association as
strategic-partnership committee leader, investment committee member as well as the wage-negotiations committee member,
has placed me in goodstead in the holistic understanding of membership mandates and the serving thereof," says Zama.
New appointment brings national skills to KusileJohn van Deventer

Soft-service facility-management company Kusile Hygiene 'n Industrial Services has announced the appointment of John van Deventer as National General Manager.

John has a solid background in operations within the professional cleaning industry. He takes up the role after nearly 18 years of occupying senior management roles within the Bidvest Group.

"Kusile Hygiene 'n Industrial Services is currently undergoing major restructuring and is in the final stages of unbundling the business with the main focus on strengthening its operations and improving on its current national footprint, all while keeping service delivery to clients as its main focus.

John's expertise will benefit the company across its portfolio of services including contract cleaning, hygiene, pest control, office plants, laundry and water-purification services," says CEO Olga Ncube.
Wetrok adds new model to Discomatic scrubber-dryer product line-upDiscomatic Mambo

The Discomatic Mambo
scrubber-dryer has been wowing cleaning customers all over the world since 2014.

Now Wetrok has bolstered the Discomatic product family with an amazing new addition for even more cleaning versatility, the Discomatic Bolero.

This machine is said to be a true
all-rounder and its two tanks solve an age-old dilemma. Customers often need both a compact cleaning machine with low clearance and a larger model that can handle large areas quickly and effectively.

The Discomatic Bolero is Wetrok's answer to the either-or dilemma, as this new machine offers twice the scope of performance.

The Bolero eliminates the need to choose between a small, compact machine and a large,
high performance model.

Two tanks (10 litres and 20 litres) enable a swift transition between different areas of application.
Pocket-sized antibacterial hand and surface sprayNanoSeptic

Poor hand-hygiene practices are the major cause of colds and flu during the winter months, with 80 percent of common infectious diseases being transmitted by our hands.

Studies have shown that 1 in 5 people don't wash their hands after using the washroom and 95 percent of those that do, don't wash their hands long enough to kill harmful bacteria. Betasan multipurpose antibacterial spray is the next step in hand sanitisation.

It is an antibacterial spray that can be used for any surface including hands and is the perfect size to fit in a wallet, purse or handbag in order to have it readily available wherever you go.
Cleaning range named Product of the YearJEWEL Tile cleaner

Popular household cleaning range Jewel has been recognised as Product of the Year in the Home Care category.

The Product of the Year is the largest annual consumer product research survey in Africa, and the winners are chosen after months of extensive research-by-research house Nielsen. Over 4 000 households were surveyed to determine their product usage.

Since expanding the range to include tile cleaners, dishwashing liquids and a laminate-floor cleaner, Jewel has reached new consumers in different sections of the supermarket aisles.
Welcome to
African Cleaning Review

African Cleaning Review is the continent's only
dedicated hygiene, cleaning and facility maintenance trade magazine, published by
e-squared publications for more than 20 years.

African Cleaning Review is published alternative monthly together with an annual Buyer's Guide and distributed to end users, building service contractors, multi-service providers and other key institutional sectors including government, healthcare, education, retail centres, hospitality, food processing, industrial and commercial cleaning, architects, quantity surveyors, property owners, facility management and general manufacturing.

African Cleaning Review is supported and endorsed by all major industry associations, is a member of the world-wide cleaning industry association (ISSA) and currently distribute magazines to subscribers in South Africa, Namibia, Zimbabwe, Botswana, Angola, Zambia, Kenya, Mozambique, Tanzania, Nigeria, Ghana and the Seychelles.

15 year logo

Ensure you receive your own copy of the only Pan African Hygiene, Cleaning, Maintenance, Pest Control, Laundry and Facility Management Services publication.

Subscriptions include a copy of the annual Buyer’s Guide!

International and South African industry experts speaking at the ISSA Cleantex Africa 2019 Workshops/ForumsTrevor Ackerman

In a rapidly changing environment, you need to keep abreast of the latest trends and technology in order to gain a competitive advantage.
Disrupting traditional dishwashing operationsSmart Power

Wonderful marketing campaigns, exciting menu choices, impressive service and breathtaking ambience can all attract patrons to restaurants. However, it only takes a single complaint on social media or the like about dirt in a facility or unhygienic food practices to spiral a food establishment's reputation down the drain.

Surachet Tanwongsval, vice president and general manager of Ecolab Asia-Pacific, a global provider of water, hygiene and energy technologies and services, offers more insight. "Typically, when considering user experience in a restaurant, food safety is taken for granted.

Consumers see what is at the front of the house –where you sit, where you dine, how the food is being served," explains Tanwongsval. "However, there's actually a tremendous effort that goes into ensuring food safety behind the scenes in the kitchen.

And a huge part of what happens there is related to the dishwashing operations. While there are technologies to track the movement of food from farm to fork, what people don't consider is that before you put the food into your mouth, the plate and the cutlery play such an important part in terms of food safety."
Floor care – completely free of chemicalsTwister

Cleaning floors used tobe all about just cleaning floors. However, Twister is are volutionary floor-cleaning method for everyday machine cleaning of any type of floor.

Twister pads with billions of impregnated microscopic diamonds clean and polish floor areas simultaneously – completely without chemicals. It's the easy, cost-efficient and environmentally friendly approach to professional cleaning, producing astonishing results on just about any type of floor.

By micro-polishing the floor, Twister creates a mechanically densified surface with increased resistance to dirt and wear. That's why, while not only pleasing to the eye, high gloss is more than just an aesthetic feature.
How to choose a quieter hand dryerTwister

Hand dryers are convenient to use and compared with fabric or paper towel alternatives, relatively inexpensive and easy to maintain and operate from a facilities-management point of view.

The environmental impact in terms of energy use and the sustainability of resources, it can be argued, are also much lower than disposable or washable alternatives. However, the human built environment is an ever-changing place and the more we learn about it and its effect on the inhabitants, the more we realise that noise pollution has a negative effect on every part of our daily life.

Hand dryers don't have to be louder to be quicker at drying your hands, as a well-designed hand dryer can be both efficient and quiet in operation, according to Mitsubishi Electric, which offers advice in selecting a quieter hand dryer. Impact of Noisy environments pose a variety of issues; while to most people they are simply unpleasant, they can be upsetting for more sensitive people such as small children and the elderly.

Noise generated by hand dryers in public washrooms, although not dangerous, can be extremely undesirable and contribute to general noise pollution.

Some hand dryers can reach noise levels up to 84 dB, equivalent to the sound emitted by diesel trucks. Such volumes are perceived by humans as twice as loud as the 70-dB sound of a vacuum cleaner.
Promoting hand hygiene – the first step in preventing the spread of superbugs Premier Track

Each year, hundreds of millions of patients around the world are affected by healthcare-associated infections (HCAIs).

HCAIs are the most frequent adverse event in healthcare, with hand hygiene having a critical impact on infection prevention and control. Most HCAIs are preventable through good hand hygiene – by cleaning hands at the right times and in the right way.

Many individuals and companies celebrated World Hand Hygiene Day, sponsored by the World Health Organization, on 5May.

The aim of the annual campaign is to maintain a global profile on the importance of hand hygiene in healthcare and to bring people together in support of hand-hygiene improvement, globally. The theme for this year was 'Clean care for all – it's in your hands', with key messages sent to:
  • Healthcare workers: Champion clean care – it is in your hands.
  • IPC leaders: Monitor infection prevention and control standards –take action and improve practices.
  • Healthcare facility leaders: Is your facility up to WHO infection-control and hand-hygiene standards? Take part in the WHO survey 2019 and take action!
  • Ministries of health: Does your country meet infection-prevention and control standards? Monitor and act to achieve quality universal health coverage.
  • Patient advocacy groups: Ask for clean
    care – it is your right.
Five Moments for Hand Hygiene has emerged from the WHO Guidelines on Hand Hygiene in Healthcare to add value to any hand-hygiene improvement strategy. Quite simply, it defines the key moments for hand hygiene, which are shown in the diagram on page 23.

The 5 Moments for Hand Hygiene are not just for hospitals; every setting should be targeted, which will in turn support people-centered quality health services and quality health for all, in line with this year's campaign theme. Hands are the main transmitter of germs.

We use our hands to carry outmost tasks during the day. Because we do it automatically, we almost forget what an important tool they are.We use our hands to greet people, to type, to write, to eat, to open doors, to work, to drive... and now imagine how many germs you have passed on in one hour, let alone a full day...
Environment, services and new technology are key issues addressed at textile-care show JET Expo

Held during May at Paris Expo, Porte de Versailles, JET Expo brought together more than sixty exhibitors from the textile-care sector.

Exhibits at the 8th edition of the show focused on dry cleaning, launderettes, laundries, rental/cleaning of textile articles and on-demand services for hospitals, community health centres, hotels and restaurants. The exhibition took place against a background of radical industry changes.

The growing concerns for environmental issues, the need to respond to new end-customer requirements and the emergence of new services resulting from the digital economy that give rise to new business models.

The use of high-tech, IoT-connected laundries was one of the subjects regarded as of strategic importance. Most European manufacturers of solvents and laundry detergents, such as Kreussler, Christeyns, Seitz and Ecolab, exhibited new processes in the development of eco-friendly detergents without chlorine bleach or phosphates for wet cleaning, and solvents other than perchloroethylene for dry cleaning.

Designed as part of an over arching strategy, the more concentrated products limit the amount of packaging and reduce logistics expenditure.

The formulations, which allow for lowerwash temperatures, make it possible for laundries to adopt approaches entailing less waste and lower energy and water consumption.

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