ACR Latest Cover
Co-location agreement brings two FM sectors together at single venue SAPCA


Organisers of the Cleantex Africa exhibition, e-squared publications
(E2) and the South African Pest Control Association (SAPCA), announced an agreement to collaborate in order to organise, administer and promote an Executive Summit scheduled to take place in Cape Town during September 2020.

The co-location agreement brings together the PestBiz and Cleantex Africa Summit events in a single Executive Summit that aims to reinforce and enhance synergies between the professional cleaning and pest control sectors in South Africa.

According to the event partners, the new co-location agreement will result in a more robust regional and international summit with educational programmes, business leadership solutions and networking opportunities.

"We are very excited about the
co-location agreement. This new industry development will offer increased benefits for our members whilst raising awareness of the important role that the pest control industry plays in the broader facility management sector," said Lynette Cokayne, SAPCA CEO.

"The 2020 Summit will offer double the value in that the first day programme will be dedicated to business and leadership development topics, while the second day will focus specifically on cleaning and pest control trends, updates and training in dedicated break-away sessions.

By building on two established and successful brands, this amalgamation will add a new and exciting dimension to the African professional cleaning and pest control sector showcase," said Cleantex Africa's exhibition director Johann van Vuuren.

Under the terms of the co-location agreement, all existing NCCA, BEECA and SAPCA members will be entitled to preferential delegate rates.

The SAPCA Cleantex Executive Summit is scheduled to take place at The Lord Charles Hotel, Somerset West on 16 and 17 September 2020.

For more information about the SAPCA Cleantex Executive Summit, sponsorship & exhibit opportunities and early bird delegate rates contact:

Tel: +27 11 238 7848

Tel: +27 12 654 7708

Sustainable cleaning: what and why? Stephen Ashkin

Typically, when cleaning professionals, carpet-cleaning technicians, and building owners and managers hear the word 'sustainable' or 'sustainability' in reference to cleaning, they think of the use of green cleaning solutions.
This is not entirely correct.

The key aspect of green cleaning solutions that makes them more sustainable is the fact that they are typically made from renewable resources and no petroleum byproducts commonly found in traditional cleaning solutions.

Stephen Ashkin, regarded as the 'Father of Green Cleaning', offers an insightful angle on the intricacies of sustainable cleaning.

According to Ashkin, sustainable cleaning entails much more than indicated above. One of the first aspects of sustainable cleaning is merely asking: does this cleaning task need to be performed or does this space need to be cleaned?

For instance, requests for proposals (RFPs), also known as tenders, often specify that hard-surface floors be stripped and refinished twice per year.

But refinishing a floor involves the use of very powerful cleaning solutions (many of which are not environmentally preferable); considerable amounts of water, two to several mop heads, and the use of low-speed floor machines.

Read more by clicking on the ACR cover image...
Marriot hotel chain scraps single-use toiletry bottles Hotel Amenities

Marriott International, the world's largest hotel chain announced this August that it was dumping single-use toiletry bottles as part of plans to reduce its environmental impact.

But instead of moving to refillable,
wall-mounted dispensers, the hotel will switch to larger pump-action bottles that contain about 10–12 times the amount of shampoo, conditioner or bath gel.

Staff will remove these when they run low and sent for recycling.
City's insourced cleaners start first day of workHerman Mashaba

On Sunday 1 September the City of Johannesburg's 1 879 cleaners officially started their first day of work after a process of insourcing.

According to a statement released by the City's mayor, Herman Mashaba, the cleaning workers will gain from employee benefits such as a pension, medical aid, and an increased
take-home salary.

"On 17 August 2019 we welcomed the first 450 beneficiaries of this insourcing programme, and due to the sheer numbers, the remaining 1 429 cleaners were registered the following day," says Mashaba.

"Many of these beneficiaries spoke of their experiences of years of exploitation and neglect, but due to the hard work and dedication of this
multi-party government they were able to share their relief and gratitude for the change that finally came."

Partnership changes lives of previously unemployedBMG

Through a partnership between engineering specialists BMG and entrepreneurs Agri Arts & Construction (AAC) the bustling Jeppestown area in Johannesburg looks much better," says Ruth Black, Group HR Executive, Engineering Solutions Group – holding company of BMG.

"The gardens and pavements around BMG's head office and warehouse facility, BMG World, are now regularly cleaned and manicured by the
eight-man AAC team – all of whom were previously unemployed.

With BMG's assistance, AAC now has a corporate identity design, working uniforms and tools selected from the Tools & Equipment division.

Biodegradable sugar cane bottles to replace plastic? Water Bottles

A 100 percent biodegradable bottle made from sugar cane is being manufactured in South Africa by the Air Water Company.

The company that introduced machines to the country that make water from the humidity in the air has embarked on a conservation campaign titled 'Zero Plastic, Zero Harm', which aims to create awareness around plastic usage.

The process of making these bottles involves the sugar cane fibre and a polylactic acid.

The beauty of it is that it is 100 percent compostable. "If you put the bottle in a compost heap, it will disappear within 150 days.
Creating a carpet-cleaning programmeCarpet Feature

Today a myriad of flooring options are available for an office environment. Choices include hardwood for a clean, rustic look or tiles for a calming, modern atmosphere.

However, those may require more daily upkeep, as dirt and dust will settle on the floor and be easily stirred up by people passing through. Carpeting, on the other hand, adds to the aesthetics of the office environment and will trap the soil that employees and visitors carry in.

This type of floor surface comes with countless benefits but will require a maintenance programme to uphold its durability and cleanliness.

Atalian Global Services, one of the most trusted outsourced service providers and managers of facility services in the US, provides insight into the importance of creating a complete carpet-care programme in your facility.
A feat of endurance for carpet care Hospitals

Despite the appeal of interiors with minimalist styles and gleaming surfaces, we have an enduring fondness for carpets.

They provide brightness, texture and a sense of comfort. Those qualities can be sustained – giving this flooring asset a surprisingly long life – when carpet is properly maintained.

Gordon McVean, International Sales and Marketing Director at Truvox International, outlines the importance of a multi-step approach to carpet cleaning and maintenance; the best way to ensure that carpets and their appeal endures.

The most immediate threat is premature wear, which is why routine vacuuming is crucial. With a continuous heavy footfall of traffic, frequent and professional cleaning of carpets is a necessity.

Carpet fibres collect dust, grit, soil and stains, and unless they are regularly removed by vacuuming, this abrasive material accelerates wear while also detracting from the carpet's appearance.
Humble beginnings no barrier to reaching for the skyTakalane Khashane

Minister in the Presidency for Women, Youth and Persons with Disabilities, Ms Maite Nkoana-Mashabane kickstarted the 2019 Women's Month programme of activities under the theme of 25 Years of Democracy: Growing South Africa Together for Women's Emancipation.

During the month of August government hosted events that shone the light on South Africa achieving gender equality.

"Women's Month gives South Africa the space to showcase work that continues year round in emancipating women, and challenging inequalities with a united voice," said the Minister. With this in mind, this issue focuses on Takalane Khashane, Managing Director of leading facility management firm Servest's cleaning and catering divisions.

This article explores her career journey in order to inspire young people to explore entry-level opportunities to start a career in an economy marred by high unemployment. Managing a team of over 10 000 colleagues takes the tenacity and ingenuity that Khashane has built over the years.
NCCA Women's Day breakfastNCCA Women’s Day

Pictured from left to right are:
Nadia Mason, Rene Arendse, Nealia Berger, Nicky Joshua, Michelle Williams & Sherizaan Basadien

The National Contract Cleaners Association's (NCCA) Western Cape branch celebrated their first women's day breakfast during August in Cape Town.

"The commercial contract cleaning industry is built on the hard work and the efforts of especially the female members.

With this in mind the NCCA decided to honour the role of woman in the cleaning industry by staging the first Women's Day breakfast in Cape Town, which is set to become an annual event", commented NCCA Western Cape branch representative Matt Gervais.

The two guest speakers at the event were Nadia Mason (Business Coach) and Sherizaan Basadien (Director, DQ Cleaning). Both ladies are from Cape Town and are accomplished leaders and successful business owners.

Their testimonies encouraged and inspired guests by demonstrating that it is possible for anyone to rise up from very little.

Live entertainment by a talented
jazz singer added to a jovial and entertaining morning at the NCCA's offices.
PBEH held 2nd AGMPBEH Board

The new PBEH board from left to right: Danielle Gibb, Thami Makeleni, Felicity Kent, Clive Damonze, Yakshini Padayachee and Arthur Bath.

The Professional Body for Environmental Hygiene (PBEH) held its second AGM on 28 August at the premises of NBC Holdings in Johannesburg.

Chairman Thami Makeleni reported that over the past year the PBEH focused on promoting the Body and it's liason with the Services SETA.

The Professional Body submitted an application for Felicity Kent to represent the PBEH on the Cleaning Chamber Board and the Accounting Authority of the SSETA accepted her.

"As the voice of the industry, specifically pertaining to skills development it is vitally important that the Professional Body maintains a close relationship with the Services SETA", commented Makeleni.
NCCA Gauteng branch AGMNCCA1

NCCA Gauteng members


In a sluggish economy the Gauteng branch of the National Contract Cleaners Association (NCCA) reported a very good financial year according to the audited financial statements presented by Treasurer Arthur Bath.

In his Chairman's Report Patrick Makhubela commended the strong Executive that played an active part in growing the branch membership.

During a 2018 golf day the branch donated R50 000 to the Nelson Mandela Children's Fund.

Makhubela in a special mention thanked supplier members including Goscor Cleaning Equipment, MilliCare and Numatic International for their generosity in supporting the annual golf day and hosting the NCCA branch meetings and workshops. Cleaning Africa Services and Afriboom hosted the compliance audit and emerging entrepreneur workshops during the past year.

During the meeting Makhubela reiterated the important role of compliance auditors Richard Gordon-Brown, Kevin McIroy and Paul Roux. "These three people play a vital role within the Association and their services go a long way in ensuring the credibility of our branch.

Compliance is one of the best benefits we can offer our members and our membership certificate carries a lot of weight with most Government and companies that put out tenders", he said.
New BEECA offices add to creation of national footprintBEECA

Founded in 2002, BEECA is a South African cleaning-industry association, which was established with the main purpose of being a voice for emerging as well as established black-owned cleaning companies.

Seventy percent of the South African cleaning industry is composed of small and micro enterprises, therefore, BEECA realised a mandate to ensure that new entrants to the cleaning industry are compliant and suitably trained on technology, products, equipment and cleaning techniques.

BEECA sets and promotes industry standards and practices, while educating and empowering its members on current and future developments within the cleaning industry.

BEECA continues to grow in leaps and bounds, creating the opportunity for nationwide expansion, thereby contributing to the establishment of a national footprint. With this in mind, new BEECA offices were launched in KwaZulu-Natal on 1 August and in Limpopo on 2 August 2019.

These offices will not only allow BEECA to grow its membership base in both provinces, but it will also allow BEECA to service members better in these provinces.
Introducing the 'Behind the Mirror' washroom systemRapid Response Vehicle

Dudley Industries, as part of their global washroom offering, recently launched a new modular 'Behind the Mirror' hand-hygiene solution.

Modulo is a new cabinet system that provides a flexible and
easy-to- install solution for stylish washrooms. With space so often at a premium in washrooms, careful consideration must be given to every detail.

Modulo is a convenient solution that provides a choice of hand-washing and drying options housed in a cabinet cleverly concealed behind a mirror.

Unlike traditional cabinets the Modulo system provides a range of dispenser locations so that each one can be ideally positioned exactly where you need it The simplicity of installation makes the mounting of a Modulo cabinet easy and choosing a combination of the manual and battery-operated dispensers removes the need to connect to mains power, making it suitable for all locations and washrooms.
Welcome to
African Cleaning Review

African Cleaning Review is the continent's only
dedicated hygiene, cleaning and facility maintenance trade magazine, published by
e-squared publications for more than 20 years.

African Cleaning Review is published alternative monthly together with an annual Buyer's Guide and distributed to end users, building service contractors, multi-service providers and other key institutional sectors including government, healthcare, education, retail centres, hospitality, food processing, industrial and commercial cleaning, architects, quantity surveyors, property owners, facility management and general manufacturing.

African Cleaning Review is supported and endorsed by all major industry associations, is a member of the world-wide cleaning industry association (ISSA) and currently distribute magazines to subscribers in South Africa, Namibia, Zimbabwe, Botswana, Angola, Zambia, Kenya, Mozambique, Tanzania, Nigeria, Ghana and the Seychelles.

20 year logo

Ensure you receive your own copy of the only Pan African Hygiene, Cleaning, Maintenance, Pest Control, Laundry and Facility Management Services publication.

Subscriptions include a copy of the annual Buyer’s Guide!

Thorough maintenance extends lifespan of commercial carpetingSignature

Carpeting is an investment that businesses make to ensure their work environments are professional and comfortable and it remains a popular choice for noise insulation.

According to leading carpet manufacturer, Belgotex, the total amount of carpeting sold in South Africa is estimated to be about 12 million square metres per year.

Proper carpet care can, however, be a complicated part of commercial cleaning and facility management, especially in high-visitor-traffic areas. Industroclean Managing Director, Emma Corder, says that longevity and ease of care are the top considerations that need to be made when choosing commercial carpeting.

"Whatever you choose, make sure that it's rated for commercial use," she advises. "Commercial carpeting is usually denser and tougher, so it would have a greater lifespan than that of carpeting solutions for homes."

Creating a thorough maintenance plan is considered to be key to extending the life of a carpet and plays a role in ensuring a healthier workplace for employees.

In this issue Corder offers tips for cleaning and maintaining commercial carpets.
New JV offers fresh approach to property services outsourcing ATTX

Pictured from left to right: Lucille Louw - MD of Atterbury Asset Managers, Nomzamo Radebe - CEO of JHI Properties, Marius Basson - Managing Director of ATTX, Louis van der Watt - Group CEO of Atterbury and Marna van der Walt - CEO of Excellerate Property Services.

Leading South African property developer and investor Atterbury has launched a new property services joint venture with Excellerate Property Services (EPS) designed to add significant value to its properties under management.

ATTX, as the new property management partnership is named, is a game-changing endeavour. It applies a novel, vertically integrated joint-venture approach to property services, which removes the defining line between asset manager, property manager and landlord.

ATTX is designed to deliver efficient, operationally effective and strategically aligned property services. The ATTX team operates alongside Atterbury Asset Managers at Atterbury's head office and benefits from Atterbury's proven property strategies, but its operational activities are the responsibility of JV partner Excellerate.

The property-services specialists work in a focused environment with the dedicated systems and processes needed to optimise their specialised service delivery, yet they remain closely connected with the property owner and asset manager, in an environment that reinforces performance delivery.

Marna van der Walt, CEO of Excellerate Property Services, notes that ATTX is the ideal model for effective and efficient delivery of property services. "Creating joint ventures eliminates having to choose between outsourced or in-house-only models.

This in-housed-outsourcing business structure allows integrated service delivery while ensuring operational accountability."
Green cleaning unpackedGreen Cleaning

According to the Green Building Alliance, green cleaning is best described as the use of cleaning products, supplies, and equipment that damage neither human health nor the environment.

A few criteria that differentiate green cleaning products from more traditional products are renewable or sustainably harvested raw materials, non-toxic ingredients, responsible manufacturing, biodegradable packaging, and capacity for safe disposal or reuse.

Why clean green?

The biggest concern with many typical cleaning products is their adverse effect on indoor air quality. People spend around 90 percent of their time inside facilities, which is where most exposure to pollutants occurs.

Indoor air is often 2 to 5 times as polluted as outdoor air, and in certain cases can be many times worse.

Compounds that are harmful to human health may in fact produce that 'fresh' smell associated with a recently cleaned building. Without proper ventilation, toxins can collect inside and cause respiratory or other health symptoms.
The move to eco-friendly cleaningWahl Bartmann

The rendering of professional cleaning services is extremely competitive with fierce rivalry based on price within an industry that is constantly under ever increasing pressure to reduce facility service costs. This article offers a service provider's perspective on the move towards sustainable cleaning solutions.

The professional cleaning industry in South African comprises approximately 1 350 contract cleaning companies. Only approximately 700 of these are members of the National Contract Cleaners Association (NCCA).

In fact, there are only a few large players. Many of the medium-sized companies employ around
1 000–3 000 cleaners and the bulk, at least 60 percent, is composed of small- and
micro-enterprises employing fewer than 100 cleaners.

Wahl Bartmann, CEO of Fidelity Services Group, says, "Fidelity Cleaning Services, which forms part of the larger Fidelity Services Group, is a relative newcomer into this highly competitive industry and still needs to make its mark.

It is clear within the current environment, however, that it is becoming more challenging each year to maintain service levels and pricing due to the low barriers of entry within the cleaning industry.

We do, however, believe that if we can offer real value to customers through dedicated client services, a huge national footprint with over 120 branches across South Africa, implementation of eco-friendly cleaning chemicals and methods and proper staff motivation, we will be able to keep ahead of global trends and embrace the big drive towards eco-friendly or green cleaning."
Could your hotel benefit from an on-premise laundry?Hotel room

What matters most to your guests about their stay at your hospitality facility?

What's going to make them return time and again and ensure that any review they make on TripAdvisor is a positive one? Here follows a
step-by-step guide for hotel owners, managers
and housekeepers.

According to recent research conducted by Miele with hotel owners, managers and staff, it's actually the bedroom that has the greatest impact on how your guests feel.

Not only this, but cleanliness of the room, and the bedding itself, are guests' two highest priorities. What this shows is just how critical the correct laundry processes are to your hotel's reputation.

Despite the laundering of bedding, towels and other guest linen being a behind-the scenes operation, effective laundry was more closely linked to guest happiness than any other hotel objective in the survey.
Professional wet cleaningLet's look at some of the basics of professional wet cleaning. What is professional wet cleaning?

Do dry cleaners use wet cleaning? Are there special
wet-cleaning chemicals?

This article by Kreussler offers an interesting perspective on wet-cleaning chemicals and the professional wet-cleaning process as a whole.

How is wet cleaning different to dry cleaning?
  1. Wet cleaning chemicals are gentler than
    dry-cleaning chemicals.
  2. In the wet-cleaning process, clothes are cleaned with water, Earth's original solvent, and mild, yet effective, detergents.
  3. Wet cleaning is a solvent-free, nontoxic process.
  4. It's the safest method to professionally clean your clothes.
  5. Many garments that are labelled 'dry clean only' can be safely wet cleaned.
  6. The wet-cleaning process is more gentle than any at-home laundry.
  7. It does not generate hazardous waste, nor does the process create air pollution and it reduces the potential for water and soil contamination.

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